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Also, our telephone line to the house arrived down inside a windstorm the opposite night, as did our neighbors. We do not make use of a landline anymore, though the cable is in the road and continue to related on the house conclusion. I suggested that they just eliminate it completely. They claimed as I didn't have an Energetic landline, they might not send out a technician out to clean up the wire in the midst of the highway.
Nevertheless, the very best just occurred. After conversing with Telus enterprise, I wasn't pleased with the approach available and questioned to become tranferred to your LOYALTY dept. She adjusted the cost of the data plan but enhanced the cost of the telephone for just a Web of -$one. WHAT A JOKE!!!
Simply sort the main points of the inquiry in a information and it will be despatched to your human agent. Messaging here is asynchronous (non-Dwell), to help you near the app or go regarding your day though the agent is effective in direction of finding you a resolution.
• I initially renewed my contract immediately after Talking with an agent named Abdul, who gave me a deal that I accepted, although it couldn’t match a suggestion from Rogers.
As for loyalty, there is absolutely no these types of point any more. Undergoing the identical detail with my Telus dwelling services. I’m accomplished with them frequently increasing my arrangement pricing. Likely back to Shaw when my contract operates out.
Payment impacting alterations will require a cellphone connect with but just before executing that, Have you ever tried the payment arrangement options on line?
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Additionally, I used to be disconnected several situations when trying to speak with support as well as remaining on hold with no resolution.
Note: if the topic is not however included by TELUS Specialist Messaging, you'll be presented by using telus billing support a callback selection.
The TELUS group acknowledges that our do the job spans a lot of Territories and Treaty parts and we're grateful for the normal Know-how Keepers and Elders who're with us today, those who have long gone before us plus the youth that inspire us.
I was at last supplied scenario quantity 21911243 and advised that a manager would get in touch with me again inside of two hours, which didn't transpire. Rather, I had been informed which i necessary to wait around 24 hours.