I have had challenges Using the Tech Support for the home Net also so tricky we invested above one hour working with a problem. I’ve been getting for months and months.
Also, our phone line to the house came down in a windstorm another evening, as did our neighbors. We do not utilize a landline anymore, but the cable is in the road and nonetheless related on your home conclude. I prompt that they just eliminate it completely. They claimed as I did not have an Energetic landline, they might not mail a technician out to wash up the wire in the middle of the street.
@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and so they hanged up on me, stating that I have to get in touch with in the course of "frequent Business several hours". Is this for serious?
I identified as Telus CS at 8.55AM Mountain time plus they hanged up on me, stating which i have to contact all through "normal Business office several hours". Is that this for true?
I needed to Get hold of CS these days with Chat as well as Section I need to talk to is only accessible by cellphone. The CS on Chat arranged a contact back at an arranged time slot. When that department identified as me later on I acquired every little thing sorted out.
I'm sure it's very discouraging due to the fact I'm in a similar condition, although it can be with regards to the TV sign that's been dropped.
I was not telling but making an attempt to talk to him still he got mad and hung up. This is often absurd and very Awful customer service. I are going to be pulling my two lines from Telus . If Here is the customer service individuals are having from a reps than you must supply it elsewhere. I have already been with Telus for about 14 many years and It really is pretty sad that it has arrive at this . Investigating these threads and reviews still left by Many others it appears I am not the one just one.
I have been calling and contacting Telus and experienced a chat With all the AI telus billing support that didn't look to comprehend what I used to be asking.
If our reply resolved your problem, please click Settle for as Resolution that can help Other folks within the community.
Telus has messed up on my Monthly bill multiple instances within the pastfew months. Recently by charging me 3 periods for any convey it back again which was presently returned. Then chose to go ahead and modify three of my options by themselves. First agent I spoke to was fantastic and attempted not easy to correct The difficulty. He even contacted loyalty to aid. They never referred to as. I made an effort to get in touch with myself and was maintain eternally so I hung up. Tried using A different agent he mentioned he would transfer me to loyalty than proceeded to get upset since I wouldn't make it possible for him to end the decision when he stated he couldn't transfer me.
Vehicle-counsel aids you promptly narrow down your search engine results by suggesting doable matches as you variety.
The hrs they've aren't working very well with my perform and caring for an aged relative hectic timetable. I also chatted However they explained to me I should simply call in.
The TELUS team acknowledges that our function spans lots of Territories and Treaty regions and we have been grateful for the traditional Know-how Keepers and Elders that are with us nowadays, individuals who have gone just before us and also the youth that encourage us.
Hello Absolutely everyone, I need to Speak to customer service in regards to modifying a payment arrangement. I needed to know if there is an e-mail or other method to Call them simply because I'm Doing the job, and most occasions I endeavor to connect with And do not get to speak to someone just before I really have to cling up.
I’ve hardly ever utilised this type of service ahead of, but it was straightforward and very useful. I spotted that my challenge was going to damage my full holiday break, and also you basically saved me.